EOFY sale up to 40%- ends 30 June. Free shipping on all orders above $100 within Australia

Shipping Policy

Set Sail with TWO CUBS: Your Guide to Our Shipping Adventures

Embark on a Journey with Australian Post At TWO CUBS, every order begins an exciting journey with Australian Post, our trusted shipping partner. We ensure that your travel companions – our products – are dispatched with care and speed.

Setting Sail: Shipping Timelines

Ready for Departure: We prepare and send off your orders within 1-2 business days. Our shipments set sail Monday through Friday, excluding Public Holidays. Orders placed after midday on Friday embark on their journey within 1-2 business days following the weekend.

Navigating Busy Seasons: Remember, during busy times like Christmas, there might be a few extra waves in the shipping ocean. We ask for your understanding if there are slight delays during these peak periods.

Choose Your Voyage: Shipping Options

On Australian Shores: You can opt for Australia Post’s Standard or Express Service at checkout. Shipping fees vary based on your location and will be calculated before you finalise your purchase.

Special Offer: Australian and New Zealand orders over $120 (AUD) enjoy free shipping. Want to speed things up? Upgrade to Express for just $5.95.

For Sydneysiders: In December 2023, we're offering a special treasure-free pick-up option for our Sydney customers.

International Explorers: Beyond the Horizon

Duties and Taxes: For international customers, please note that you are responsible for any taxes and duties upon import. If parcels return due to non-delivery or unpaid duties and taxes, we will need to deduct all shipping costs to and from the destination country from any refunds.

Guiding Your Global Journey: Like all adventures, international shipping times can vary and are dependent on local conditions. Once your parcel joins the fleet of Australia Post, changes in delivery timeframes are beyond our control.

Tracking Your Treasure

Follow Your Parcel's Voyage: Tracking details sail your way for all parcels upon dispatch. Should the seas of tracking become murky or if there are any questions about your delivery, please contact us or Australian Post directly. We're here to ensure your journey with TWO CUBS is smooth sailing.

At TWO CUBS, we're committed to making sure your order's journey from our home to yours is a tale of excite